"Have you tried turning it on and off again?" Life's most prominent tech problems can usually be fixed by just restarting the system. Nintendo's solution to the Nintendo Switch's battery indicator problem is to turn it on and off, again, and again, and again, and again and again. And once more for good measure. Nintendo's solution to this seemingly common problem is addressed on a support post on their official website. To quote Nintendo:
"6. Once the battery charge is almost depleted, power off the console by holding down the POWER Button for three seconds, then select "Power Options" > "Turn Off." Leave the console alone for at least 30 minutes.
7. Repeat steps 2 - 6 several times.
With steps 2-5 being charging the Switch and making sure to deplete the battery completely.
It is common knowledge for Switch users for more graphics heavy games to deplete the battery faster as it is clearly stated in the manual and by Nintendo during the Nintendo Direct on the console. But the problem prevails with the battery percentage indicator dropping to 1% after only an hour or two of play for some people. Most people mitigate this by turning off the percentage indicator on the settings of the system, while there are some who say that they can be at 1% for up to an hour. As such, it seems that this issue varies among users and this official fix is Nintendo's way of providing an easy-to-do solution instead of making a more powerful battery to be sold for users.
This battery issue has been a major concern for many gamers since the official reveals of the Switch in March. Though the USB-C compatibility of the Switch allows for power banks to be used on it and can even triple the lifespan of the built-in battery, most people do wish that Nintendo had gone with a more powerful battery. Until the next model of the Nintendo Switch is revealed with potentially better battery and a working indicator too, Nintendo's odd way of mitigating this issue is a step in the right direction and definitely a Nintendo way of fixing a problem. No other developer would tell their consumer that using the device and draining the battery 6 times would fix an issue.