Nintendo Is In Trouble... With Norway?

By Michelle J. Brohier on Dec 20, 2018

The last thing we would expect is Nintendo being brought to court by Norway, but it looks like this is warranted. Norway's Consumer Council (NCC) is suing Nintendo for their policies on pre-orders on the eShop.

Mainly, you can't cancel any game you pre-order on the eShop.

The eShop game pre-order works by allowing players to download the game in advance before the release date, and they're activated on the day it's released. But if you realise that you actually couldn't afford it, or even that the game isn't what you want or expected, there's no canceling.

This is a problem for the NCC, who states that this is "illegal" and it breaches EU's consumer law.

Digital policy director, Finn Myrstad, states: "When pre-ordering a video game, you have the right to cancel your order at any time before the release date. This should be a quick and easy process, for example by the click of a button." The NCC had also informed German authorities in July, where Nintendo's European headquarters is located.

But if you think Nintendo is taking this lying down, they're not. Nintendo pointed out Article 16 of the European Consumer Law Directive 2011/83 citing that it doesn't need to offer cancellations on pre-ordered games. So they're pretty insistent on keeping things the way they are with the eShop.

Well, the NCC is not happy and are now in the midst of filing a legal suit against the company, and the proceedings are expected to be in the coming weeks. This may take years to resolve though, so until then, be sure that when you pre-order a game on the eShop you will have no regrets.

Do you think Nintendo should allow people to cancel their pre-orders on the eShop? Let us know in the comments, or on Facebook or Twitter!

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Michelle J. Brohier
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