Here’s what you should do if there’s an issue with your Switch Joy-Con, as recommended by Nintendo

By Kin Boon on Mar 7, 2017

Image credit: Cult of Mac
Image credit: Cult of Mac

The Nintendo Switch generated a lot of buzz when it was released last week, but one of Nintendo’s best console launches was marred by issues plaguing the console, namely the problems with the left Joy-Con. Many users have experienced de-syncing issues with their Joy-Con, rendering them unable to play the Switch. Nintendo is well aware of the problem and they have come up with a list of do’s and don’t's to help affected users.

Most of these instructions make sense and sound helpful, such as making sure your Joy-Con is charged and updating your console. But ensuring that the Switch is not placed behind an aquarium or within a metal object sounds primitive, considering how advanced technology is in this modern age.

Here’s the full list of suggestions to fix the Joy-Con issues, as recommended by Nintendo:

Ensure your console has the latest system update.

Ensure the Joy-Con controllers are charged.

Try to decrease the distance between the Joy-Con and the Nintendo Switch console.

Ensure that the Nintendo Switch console is placed to minimize interference with the Joy-Con. It is best if the Nintendo Switch console is placed out in the open and that it is not:

  • Behind a TV
  • Near an aquarium
  • Placed in or under a metal object
  • Pressed against a large amount of wires and cords
  • Within three to four feet of another wireless device, such as a wireless speaker or a wireless access point.

Check for possible sources of interference and turn them off. Interference can be caused by devices, such as:

  • Laptops, tablets, etc.
  • Wireless headsets
  • Wireless printers
  • Microwaves
  • Wireless speakers
  • Cordless phones
  • USB 3.0-compatible devices such as hard drives, thumb drives, LAN adapters, etc.

In most cases, it will be enough to move these devices three to four feet away from the Nintendo Switch console and/or Joy-Con controllers. However, if you continue to experience this issue, please power these devices off while using the Nintendo Switch console.

Source: Games Radar

Kin Boon
About the Author
Just your 'average' media newbie. Have interest in gaming (duh), superhero series, and I enjoy getting engage in conversations about footy. With that said, slight biasedness might be present if we are talking about Chelsea FC. Hope to see the world with my own pair of eyes in the future instead of viewing it through Instagram or Snapchat filters.
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